Privacy Policy

This Privacy Policy describes how Contract Compass collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website or use our services related to lease renewal and negotiation in Ang Mo Kio, we may collect certain information about you.

Information We Collect

We collect information you provide directly to us when you use our services. This includes personal details such as your name, email address, phone number, and property information when you register an account or contact us for assistance. We also collect information about your interactions with our website, including pages visited, time spent on pages, and the features you use.

When you access our website, we automatically collect certain technical information such as your IP address, browser type, operating system, and referring website. This information helps us understand how our services are being used and enables us to improve your experience. We use cookies and similar tracking technologies to enhance functionality and remember your preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our lease renewal and contract negotiation services. Your data helps us personalize your experience, respond to your inquiries, and offer relevant guidance on extending contracts and adjusting terms. We analyze usage patterns to identify trends and optimize our website functionality.

We may use your contact information to send you service-related updates, announcements about new features, and educational content related to lease negotiations in Ang Mo Kio. You can opt out of marketing communications at any time. We never sell or rent your personal information to third parties without your explicit consent.

Data Protection and Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology and secure server protocols to safeguard your data during transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When you delete your account, we remove your information from our active systems, though some data may be retained in backup copies for a limited period for legal and operational purposes.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can update your profile information directly through your account settings or by contacting us. You also have the right to opt out of marketing communications, request a copy of your data in a portable format, and withdraw consent for specific uses of your information.

Depending on your location, you may have additional rights under applicable data protection laws. We respect all requests to exercise these rights and will respond within the timeframe required by law. To submit a request, please use the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand which features are most valuable to you. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device.

You can control cookie preferences through your browser settings and choose to disable cookies if desired. However, disabling cookies may affect the functionality and user experience of our website. We also respect do-not-track signals and will not track your online activity if such a signal is detected.

Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any information. This Privacy Policy applies only to our website and services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.